FAQ Page

Common Questions and Answers for Patients

Q: How can my services help you?

As a naturopathically trained physician, my main goal with everyone I meet is to get to the root of their health concerns by spending the time required to get to know each person that comes to see me and by creating a personalized treatment plan that targets the underlying causes. By using evidence-based, naturally focused care, I help my patients find safe and effective solutions for their health concerns. My approach to health and wellness is grounded in the determinants of health. Following the therapeutic order, I always start with the minimally invasive intervention with the largest potential benefit (diet, exercise, sleep, stress management), working up towards additional therapies and interventions as needed. My treatment foundations are generally supported by comprehensive lab testing and focus on restoring digestive health, balancing hormones, and optimizing lifestyle to improve your health and wellbeing. 

Q: What services do you provide? 

Current services I provide include diet and nutrition counselling, botanical medicine prescribing, supplementation, pharmaceutical prescriptions and refills, advanced lab testing, genome analyses, acupuncture, IMS, cupping, physical medicine, intravenous vitamin and nutrient therapy, and intramuscular injection therapy. See more on services here!

Q: Are your services covered by extended health benefits?

Yes, many extended health insurance plans cover naturopathic medical services. The exact amount and type a service covered vary by each health insurance provider. Usually, the annual coverage is around $300-$500 depending on your plan. It is best to contact your insurance provider directly to find out exactly much your naturopathic services will be covered. Please note that at this time we do not do direct billing to extended health, so you will be given a receipt that you can submit for reimbursement with your health insurer. 

Q: Can you work with my other health care providers?

Yes, as a Naturopathic Physician I integrate and communicate with other health care practitioners to provide you with the best continuity in care. It is a part of my professional duties and responsibilities to provide my patients access to the appropriate medical care. 

Q: Is natural medicine evidence-based? 

As a naturopathic physician, I strive to provide evidence-informed medicine. Evidence-based medicine requires integrating knowledge from both conventional and complementary therapies and the current research regarding their efficacy and safety. Additionally, my own clinical experience, as well as your personal values and preferences, ultimately what shapes a shared-decision making conversation. My goal is to educate and empower my patients so they can feel comfortable and confident with the care they choose to receive. 

Q: How do I know if it’s the right fit for me?

Finding a new health care provider can be challenging. This is why I offer new patients a complimentary 15 minute “meet and greet” consultation that allows us to get to know each other and decide if it is the right fit before jumping in. It is a great opportunity to ask me questions about my practice and my approach to help alleviate any uncertainty you may have.

Q: How can I book an appointment? 

You can view my schedule and book your appointment online here, or contact here. All new patients are required to have an initial consultation (one to one and a half hours long) to discuss your current health concerns, review your past medical history, conduct any relevant physical exams and laboratory testing, and identify your health needs and goals. 

Have another question? Send me your questions here 

Dr. Brown is a member in good standing with the British Columbia Association of Naturopathic Doctors (BCNA), the College of Naturopathic Physicians in BC (CNPBC) and the Canadian Association of Naturopathic Doctors (CAND). She has pharmaceutical prescribing authority, and also holds certificates in acupuncture, IV and injection therapy, and has advanced cardiac life support training.

As a naturopathic doctor serving the communities of southern Vancouver Island, I acknowledge that land on which I practice naturopathic medicine is within the traditional territories of the Lkwungen (Esquimalt and Songhees), Malahat, Pacheedaht, Scia'new, T'Sou-ke, and WSANEC peoples.