FAQ Page
Common Questions and Answers for Patients
Q: Who am I, and how can my services help you?
Dr. Randi Brown is a Naturopathic Physician with a focused clinical practice in women’s health, focusing in perimenopause, menopause, and midlife care. She provides evidence-based, integrative medicine that blends clinical research with compassionate, individualized care.
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Dr. Brown is a Menopause Society Certified Practitioner (MSCP) and has completed advanced postgraduate training in menopause and midlife medicine, including a year-long fellowship in menopause and midlife care. She is an active member of the Canadian Menopause Society and regularly participates in advanced masterclasses and continuing medical education in menopausal hormone therapy and midlife women’s health.
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Her goal is to help women feel heard, informed, and supported during hormonal transitions — with care that is thoughtful, practical, and grounded in science.
Q: What type of patients do you work with?
Dr. Brown primarily works with women who are:
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In perimenopause or menopause
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Experiencing midlife hormonal, metabolic, or energy changes
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Struggling with symptoms despite being told their labs are “normal”
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Looking for clear guidance on menopausal hormone therapy (MHT)
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Wanting a balanced approach that includes lifestyle, nutrition, supplements and prescription options when appropriate
Many patients seek Dr. Brown after feeling dismissed elsewhere or overwhelmed by conflicting information online. Her approach prioritizes clarity, education, and shared decision-making.
Q: What conditions do you commonly treat/support?
​Dr. Brown’s clinical focus includes:
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Perimenopause & Menopause
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Menopausal Hormone Therapy (MHT) – assessment, prescribing, and monitoring
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Premenstrual & Menstrual Health (PMS, PMDD, PCOS, POI, irregular cycles, endometriosis)
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Contraceptive counselling & prescriptions
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Fatigue, iron deficiency, and thyroid conditions
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Metabolic health & weight concerns
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Digestive and gut health
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Sleep disruption & stress-related symptoms
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Acne and skin changes
Care is always tailored to the individual — not a one-size-fits-all protocol.
Q: What can I expect at my first appointment?
Your first visit focuses on:
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Understanding your symptoms, health history, and concerns
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Reviewing relevant labs or imaging
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Identifying key drivers of symptoms
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Creating a clear, personalized plan
You can expect time, education, and collaboration — not rushed care.
Q: Are your services covered by extended health benefits?
Yes, many extended health insurance plans cover naturopathic medical services. The exact amount and type a service covered vary by each health insurance provider. Usually, the annual coverage is around $300-$500 depending on your plan. It is best to contact your insurance provider directly to find out exactly much your naturopathic services will be covered. Please note that at this time we do not do direct billing to extended health, so you will be given a receipt that you can submit for reimbursement with your health insurer.
Q: Can you work with my other health care providers?
Yes, as a Naturopathic Physician I integrate and communicate with other health care practitioners to provide you with the best continuity in care. It is a part of my professional duties and responsibilities to provide my patients access to the appropriate medical care.
Q: Is natural medicine evidence-based?
As a naturopathic physician, I strive to provide evidence-informed medicine. Evidence-based medicine requires integrating knowledge from both conventional and complementary therapies and the current research regarding their efficacy and safety. Additionally, my own clinical experience, as well as your personal values and preferences, ultimately what shapes a shared-decision making conversation. My goal is to educate and empower my patients so they can feel comfortable and confident with the care they choose to receive.
Q: How do I know if it’s the right fit for me?
Q: How can I book an appointment?
You can view my schedule and book your appointment online here, or contact here. All new patients are required to have an initial consultation (one to one and a half hours long) to discuss your current health concerns, review your past medical history, conduct any relevant physical exams and laboratory testing, and identify your health needs and goals.